REFUND POLICY
your satisfaction is our top priority. We stand by the quality of our products and want you to shop with complete confidence.
🕒 30-Day Return Window
We accept returns within 30 days of receiving your order, as long as the item meets the conditions below.
✅ Return Eligibility
To qualify for a return:
The item must be unused, in its original packaging, and in the same condition as when received.
You must include proof of purchase (order number or receipt).
🚫 Non-Returnable Conditions
We do not accept returns if:
The product has been damaged, altered, or misused by the customer.
The product is not in its original condition or has missing parts not due to our error.
The return is requested due to a change of mind or any unreasonable reason (e.g., “I don’t want it anymore”).
💰 Refund Process
Once your return is received and inspected, we’ll notify you via email.
If approved, your refund will be processed to your original payment method within 5–10 business days.
⚠ Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery with clear photos of the issue. We’ll arrange a replacement or refund at no extra cost to you.